Responsible Gambling
Gambling should always stay a form of entertainment, and it carries a genuine financial risk and the possibility of loss. Spinmama operates under a UK Gambling Commission (UKGC) licence and supports responsible gambling, providing the tools and information you need to stay in control. Every player registered with a UKGC-licensed operator is automatically covered by GAMSTOP, the national self-exclusion scheme, which is your strongest line of defence if you decide to take a break. This page summarises the key safeguards available. Only ever play with money you can afford to lose, and never treat betting as a source of income. For related rules, see our Terms & Conditions and Privacy Policy.
Minimum age
Participation is restricted to individuals aged 18 or over, in line with UK Gambling Commission rules. Protecting minors is a priority: your age and identity are verified before you can deposit or play, and any account without valid age confirmation is restricted or closed. Keep your Spinmama login credentials away from anyone under 18, and consider blocking software such as GAMBAN or Net Nanny on shared devices. Underage gambling is a criminal offence in the UK.
Self-control tools
A range of tools is available to help you manage your activity, all accessible from your account dashboard.
Deposit, loss and time limits
You can set daily, weekly or monthly deposit and loss limits, along with wager and session time limits, to keep play within a planned budget. Reality-check reminders can be switched on to alert you at set intervals during a session. This is especially useful for fast crash-style games such as Chicken Road on Spinmama. Under UKGC rules, any request to lower a limit takes effect immediately, while any increase is only applied after a cooling-off period.
Cool-off and self-exclusion
A cool-off (time-out) lets you pause your account temporarily, from 24 hours up to six weeks. For longer breaks, self-exclusion is available for a minimum of six months up to five years. During these periods, access to gambling is blocked and marketing is stopped. Because Spinmama holds a UKGC licence, you are also automatically registered with GAMSTOP, which blocks your access across all UK-licensed gambling sites at once.
How to self-exclude
- Open the Responsible Gambling section in your account settings.
- Choose the cool-off or self-exclusion period that suits you.
- Confirm the request; access is blocked as soon as it is applied.
- Register with GAMSTOP to extend the block across all UK-licensed operators, and install gambling-blocking software such as GAMBAN on your devices.
Warning signs
Problem gambling can show itself through several signs. Consider taking a break or seeking support if you notice any of the following.
- Betting more than you can afford to lose
- Chasing losses with bigger bets
- Neglecting work, studies or relationships
- Gambling to escape stress or negative feelings
- Losing track of the time or money you spend
Official support resources
If you feel gambling is becoming hard to control, support is available. Asking for help early makes a real difference.
- Spinmama self-control tools — deposit, loss and session limits, cool-off and self-exclusion in your account dashboard
- GAMSTOP — free national self-exclusion scheme that blocks all UK-licensed gambling sites (gamstop.co.uk)
- GamCare — free counselling, live chat and support groups, plus the National Gambling Helpline on 0808 8020 133
- BeGambleAware.org — confidential advice, self-assessment and treatment referrals across the UK
Responsible gambling data privacy
Information you provide in connection with limits or self-exclusion is treated confidentially and in line with our Privacy Policy and UK GDPR. 18+. Gambling can be addictive; please play responsibly. When the fun stops, stop.